Frequently Asked Questions

Yes. All orders are dispatched via fully insured Royal Mail Special Delivery or courier, and every product is authenticated before dispatch. We have served thousands of customers and maintain an excellent reputation for reliability and security.

We accept bank transfer, debit card, and cryptocurrency. Bank transfer typically receives the best pricing. Credit card payments may incur a small processing fee.

Orders placed and paid before 2pm on working days are typically dispatched the same day. Bank transfer payments are dispatched once funds have cleared, usually the next working day.

Absolutely. All of our gold and silver products are sourced directly from LBMA-approved refiners and official government mints. We guarantee the authenticity of every item we sell.

UK legal tender coins such as Sovereigns and Britannias are exempt from Capital Gains Tax. For other bullion products, CGT may apply depending on your individual circumstances. We recommend consulting a tax advisor for personal advice.

Yes! We offer competitive prices for buying back gold and silver bullion. Simply fill in our selling form or contact us for a quote. Payment is typically made within 24 hours of receipt and verification.

Gold bullion coins and bars are VAT-exempt in the UK. Silver bullion is subject to VAT at the standard rate. Collectible or numismatic coins may be subject to the margin scheme.

All orders are dispatched in plain, discreet packaging with no indication of the contents. This is for your security and privacy.

Yes, we offer secure vaulted storage for customers who wish to store their bullion with us. Please contact us or see our Vaulted Storage section for more details.

All shipments are fully insured. In the unlikely event of loss or damage, please contact us immediately and we will resolve the issue promptly.